Shipping Information
Customer Service (941) 955-2822
- Shipping & Delivery
- We ship wine within the State of Florida and to the following states:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MI, MN, MO, NE, NV, NC, ND, NY, OH, OR, SC, TN, VA, WA, WI, WY
Local residents may purchase wine online and we will hold it for pick up. Orders will be held for 10 days. If you require a longer storage period, we suggest renting one of our convenient wine lockers where your wine would be stored at a proper temperature. Call for prices and availability.
Picture of lockers
Florida residents are required to pay sales tax on orders.
By placing an order with us you are representing that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years of age.
An adult signature will be required upon delivery.
All deliveries from The Butcher’s Block REQUIRE an Adult Signature at the time of delivery. We recommended shipping to a business address for best service. If you choose to ship to a residential address both FedEx and UPS will attempt delivery on 3 consecutive business days.
Title to the wine you order passes to you as soon as it leaves our doors. It is up to you to know the relevant laws in your state.
Most orders can be processed the day following your online entry of the order. We will ship your order within 2 to 4 days (not including holidays and weekends). Depending on your location, the shipment will then take an additional 1-5 days in transit. We will notify you via email if we find that there will be a delay. All wine shipments are insured.
We ship 2-day air and ground to all locations. During the hot summer months, we recommend 2 day air shipping. If you do not choose to incur the added cost, you may want to consider having us hold your wine. We assume no liability for wine that is damaged due to poor weather or delayed delivery.
Our shipping is done in containers that hold 3, 6, or 12 bottles of wine. To make the most of your shipping dollar, you should order in those quantities as a 7 bottle order will ship in a 12 bottle container and cost about the same to ship. - Privacy & Security
- Payment Security:
On our site, your credit card details are completely secure. During the authorization process, your number is held in an encrypted form at all times, and it is removed from our server immediately after the process is complete. We do not store credit card numbers after payment.
Personal Details:
We take our site users' privacy very seriously and never pass details to third parties.
Emails:
The Butcher’s Block holds the highest respect for its customers and guarantees our firm commitment to your privacy. We do not sell any of the information provided by you to any other institutions. By registering with us you will automatically be added to our mailing list but you do have the option to opt out. If at anytime you would like to be removed from our list, simply contact us and you will be removed immediately.
Search History:
All searches on the site are recorded, and we summarize that information for generating statistics.
Cookies:
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. For example, a Web site may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited.
We use cookies on our Web site for the following purposes:
•Store and sometimes track visitor preferences
•Store personal identifying information
•Record session information, such as items that consumers add to their shopping cart.
•Record user-specific information on what pages users access or visit
•Alert visitors to new areas that we think might be of interest to them when they return to our site
•To record past activity at a site in order to provide better service when visitors return to our site
•Customize web page content on visitors browser type or other information that the visitor sends - Returns & Replacements
- Our general policy is that we do not accept returns of wine once it has left our store; however, if there is a special circumstance causing you to feel that a return should be considered, please call us within 3 days of receiving your order at 941.955.2822. We will discuss circumstances and costs. We are committed to Customer Satisfaction and will do anything possible and reasonable to make your wine buying experience the best.
* If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
All sizes are 750mL unless otherwise noted. Vintages and ratings subject to change at any time. All pricing and availability subject to change.